Delivery / Denmark

www.hayminimarket.com currently only delivers to addresses in Denmark (not including Greenland and the Faroe Islands).

See list of HAY shops Worldwide here.

DELIVERY TIME 1-3 WORKING DAYS

If an item is not in stock, you will not be able to place it in your online shopping basket.   

FREE DELIVERY FOR ORDERS OVER DKK 500

For orders under DKK 500, the following delivery fees apply: 

Delivery to GLS ParcelShop – DKK 40

Delivery to a business address – DKK 40

Delivery to a home address – DKK 60 

DELIVERY / OPTIONS

GLS - PICK UP AT PARCELSHOP

GLS ParcelShop works the same way as collecting your parcel from your local post office. 

The only difference is that you collect your parcel from a local shop instead of having to go to the post office. 

Our system generates a list of ParcelShops in your area. 

You receive an e-mail/text message (SMS) from GLS when your parcel has arrived at a GLS ParcelShop and is ready to be collected. 

You have ten business days to pick up the parcel. You can pick up your parcel at any time that suits you during the shop’s opening hours.

When you pick up the parcel you need to bring a text message (SMS) or an e-mail with the parcel number as well as government-issued ID, for example a driving licence or the yellow healthcare ID card.

GLS - BUSINESS ADDRESS

If you choose GLS Erhverv (GLS Business), GLS will deliver your parcel directly to your place of work. 

Delivery with GLS Erhverv takes place in the daytime, between 08.00 and 16.00, on weekdays. There must be someone present during these hours to sign for the parcel.

GLS – HOME DELIVERY

Since many people are away from home during the daytime, when the delivery firm attempts to make deliveries, we have not made this delivery form our primary option. 
The order will be delivered between 08.00 and 16.00. It is not possible to arrange a more specific interval for delivery.

You may arrange for GLS to drop the parcel off at a specific location at your home address. GLS offers four options, which are presented in the web shop at checkout.

If no one is home to sign for your parcel when GLS attempts to make the delivery, and no drop-off point has been arranged, the driver will usually return the parcel to the depot after leaving a card with the parcel number and a contact telephone number. 
Simply call GLS at the number on the card, state the parcel number, and tell GLS which alternative suits you best, for example redirection to a different address or to a GLS ParcelShop.

In some areas, GLS automatically delivers the parcel to a GLS ParcelShop after the first failed attempt if no one was present to sign for the parcel. In that case, the card in your letter box tells you at which ParcelShop you can collect your parcel, and you have ten working days to collect it.

Once the parcel is delivered to a GLS ParcelShop, GLS considers it ‘delivered’.